Research, Strategy & Design

Human experience design begins with a challenge. How might we view the problem through the eyes of those we aim to support? How might we design solutions that create meaningful experiences? Whatever the challenge may be, the way we design an experience makes all the difference.

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Design & Content Strategy

Design & Content Strategy
Research & Design

Research & Design
Design

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Research

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Toolkit

UX Toolkit

My UX skills help guide my practice and deliver results that meet technical and attitudinal requirements of leading organizations.

Technical Skills

  • Discovery
    1. Problem statements and stories
    2. Requirements gathering

  • Research
    1. One on one interviewing
    2. Usability testing
    3. A/B Testing
    4. Card sorting
    5. Survey design
    6. Site Analytics
    7. Competitive Analysis
    8. Heuristic Evaluation

  • Synthesis
    1. User personas
    2. User journeys
    3. Affinity mapping

  • UI Design
    1. Sketching
    2. Wireframes
    3. Information architecture
    4. Prototyping

  • Delivery
    1. Presentations
    2. Developer handoff

  • Tools & Frameworks
    1. Figma
    2. Prioritization matrix
    3. Value proposition canvas
    4. Double diamond design process
    5. 5-stage design thinking

Attitudinal Skills

  • Communication

  • Presentation

  • Collaboration

  • Resourcefulness

  • Empathy

  • Agile Behaviors

Check out my favorite resources and tools

“The two components of design—finding the right problem and meeting human needs and capabilities—give rise to two phases of the design process. The first phase is to find the right problem, the second is to find the right solution.’"

-Don Norman, The Design of Everyday Things

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